Tuesday, February 5, 2008

General: More Support Staff

To quote chillaura:

"Over the last few months there have been a number of changes at SEGA. One of the changes that will affect this community is the growth of SEGA's customer support team.

I am happy to announce that Max and Edward from SEGA customer support will be joining us to help with Phantasy Star Universe technical support, accounts and billing, and other issues. While the Phantasy Star Universe Game Masters will still deal with investigating game play issues and abusive behavior reports -- for billing, networking, and other technical issues please contact Max or Edward by using the Sega Knowledge Base here: http://sega-us.custhelp.com/"
Sega seems to be putting a bit more focus into PSU. With everything going on recently, I'm sure it'll free up some pressure over there.

Announcement Thread
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